Most of our orders are placed online. Sometimes when a customer calls, they have quite a story to tell. And sometimes it is heartbreaking.
I remember well the man who told me he had no idea his beloved dog had advanced diabetes until one day she just fell off the couch. She also become blind quickly and her vision was never restored. He was so shocked because he had taken her for annual veterinary visits and she had not exhibited any signs of illness before this event.
He understood well the need for practicing preventative care and told me that he wished he had heard of ThePetCheckup earlier.
I do too. We can’t make any guarantees regarding our product of course, but I know the monthly tests would have picked up imbalances and he would have been able to get his dog medical treatment much earlier in the development of the diabetes.